Politique de remboursement
At Darvenc, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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You have 14 days from the date you receive your item to request a return.
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To be eligible for a return, the item must be unused, in its original condition, and in original packaging.
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Proof of purchase is required.
Non-returnable items
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Gift cards
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Downloadable or digital products
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Items marked as final sale
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to your original payment method within 5–10 business days.
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or defective.
To initiate a return, contact us at contact@darvenc.com.