Politique de remboursement

At Darvenc, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 14 days from the date you receive your item to request a return.

  • To be eligible for a return, the item must be unused, in its original condition, and in original packaging.

  • Proof of purchase is required.

Non-returnable items

  • Gift cards

  • Downloadable or digital products

  • Items marked as final sale

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to your original payment method within 5–10 business days.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or defective.

To initiate a return, contact us at contact@darvenc.com.